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Do you deliver internationally?
We currently do not deliver outside of the UK Mainlands, for further details please see our shipping information. We do accept orders for our international customers however the carriage would need to be arranged by the customer.
We offer free delivery for all customers in England, Wales and the Scotland Lowlands on single delivery items less than 20kg. For 2man delivery, the shipping surcharge are as follows.
DG1-4. EH1-EH38, G1-G80, FK1-FK16, KA, ML & TD1-TD9: £40
AB1-AB30, DD1-DD11, DG5-DG9, DG13-DG14, EH39-EH42, FK17-FK21, G81-G84, IV1-IV6, IV12-IV13, IV30-IV36, KY1-KY16, PA1-PA19, PH1-PH14 & TD10-TD15: £60
AB31+, KW6-KW10, IV7-IV11, IV14-IV20, PA21-PA27, PA80, PH15-PH26 & IV63: £95
IV24-IV25, IV28, KW1-KW5, PA32-PA38, PH30-PH35 & PH49-PH50: £120
IV21-IV23, IV26-IV27, IV52-IV54, IV40 Mainland Only, KW11-KW14, PA28-PA31 & PH36-PH41: £140
We currently offer only a business day delivery service at the moment.
As all our single man items are sent on the next business day service this would be something we are able to hold if informed before dispatch to have a specific day delivery. With our 2 man items (Image Below), we don't allow for any specified delivery.
Please call or email us, we will contact the courier to retrieve any further updates.
Please call or email us to obtain courier contact details for your order if needed.
We aim to have all of the courier services we utilise contact you on the day of the delivery at the very least. We will of course require an up to date contact number as this would be the optimal point of contact.
Our logistics teams will assist with delivering the item into your home but we currently do not offer a room of choice delivery option.
With installation, we do offer full installation guides upon request if not enclosed within the packaging but do not have any installation teams at the present moment.
Our items are catergorised into two separate sizes. With the Small and Medium items these can often be left in a safe place, with a neighbour or returned to the delivery depot for re delivery or collection. With the large (2 Man) items if a time frame has been agreed and no one is available to accept the delivery this would be considered a chargeable failure, and before re delivery can be attempted a surcharge would be applied to the order and would need to be cleared.
For details of the surcharge please see here.
Leaving items with you neighbour or in a safe place is not an issue, many of our delivery companies as standard will look to deliver the item to a neighbour if you are not available, however for the larger items we would always recommend confirming if this is possible or not before ordering due to the size and weight of the products.
