Aachen 3083 Open Rim Wall Hung Toilet With Soft Close Seat (C48)
Hand Cast Ceramic Wall Hung Toilet Pans are a bathroom essential. With a wide range of shapes and sizes; whether you are looking for a compact pan for cloakrooms or a designer unit for a modern family bathroom. With the addition of a soft close toilet seat included with every pan we sell and the assurance that all fittings are UK standard installation could not be simpler.
Ceramic toilets are hand made in the traditional fashion, using the same craftsmanship as 95 years ago and due to this process the sizes may vary +/-2% from those shown and may not be exactly uniform. We only sell hand crafted basins for the high end quality.
|Fitting||UK Standard Concealed Cistern Frame, 180mm Frame|
|Included||Toilet Pan, Pan Fitting Kit, Soft Close Seat|
|Features||Open Rim, Soft Close Seat, Wall Hung Toilet|
|Seat Material||UF (UREA FORMALDEHYDE)|
Please be aware that all delivery times quoted are based on when your order leaves the warehouse and not from the time you originally placed your order. Due to this we ask that you do not arrange to have an installer on site until after your order has arrived and you have checked the goods. We do not pay installation costs in the event that the product is damanged in transit or is not suitable for any reason, so it is important to double check everything is in order before you begin the installation process.
In the unfortunate event that a product cannot be delivered within the quoted timescale we will contact you to make you aware and if at any point you wish to have a delivery update we will provide you with the tracking number where possible and also any other relevent information such as scheduled time slot or courier contact number.
We use a number of couriers to deliver your order, and the courier responsible for delivery will depend on what you order and where your order is being delivered to. Orders placed after 2PM with next day delivery selected will not be processed until the following day and then dispatched for delivery the day after.
- Small Items
for small parcel deliveries, generally letter box sizes or under 2kg, we will use Royal Mail. Each item will be carefully packaged and collected direct from our warehouse. Your delivery will then arrive at your door within the timeframe you selected (Delivery is normally made within 1-3 days or next day if expdited shipping is selected).
- Medium Items
For medium parcel deliveries, we will use a range of couriers such as Parcelforce, TNT, UPS and Yodel. Each item will be carefully packaged and collected direct from our warehouse. Your delivery will then arrive at your door the next business day unless you have requested otherwise.
- Large Products
A specialist delivery service is required on larger items, such as Glassware, Bath Tubs and selected items over 30kg. The standard specialist service time scale is an estimated 2-7 working days. When yur order is processed and given to our courier, you will be contacted to arrange a suitable delivery date.
- For all deliveries
- A signature is required to accept delivery on all orders, so please arrange for someone to be at the location to sign, this is especially important for the large product deliveries.
- Large products are only available as a 2 Man delivery service option which is region specific. Details of the postcode surcharges can be found on the deliver image and to summarise:
- Zone A- England and Wales - Free
- Zone B - Check Shipping Image - +£30
- Zone C - Check Shipping Image - +£50
- Zone D - Northern Ireland - WE DO NOT SHIP
- Zone E - Isle of Man, Isle of Wight & All Offshore Islands - WE DO NOT SHIP
Orders to Zones B, C, D & E and globally can be placed but the shipping would need to be pre-arranged by the customer.
- What happens if you miss your delivery?
If it is a small or medium item, the courier will attempt to delivery again and will also leave a card for you to arrange a suitable day if possible. If it is a large item there will be one delievery attempt made, if unsuccessful they will have to rearrange delivery which may incur a charge. Some Royal Mail and Parcelforce orders that you miss, you may have to collect from your local depot/Post Office.
Our friendly and knowledgable Customer Service and Technical Teams are on hand and ready to help during office hours. We answer all messages within 24 hours. Any messages recieved outside of office hours will be answered upon our return to the office on the next business day.
If you wish to contact us directly you can via:
- Email: email@example.com
- Tel: 01922 627773
- Live Chat
Our Offices are open:
- Monday - Thursday 9.30am-5.30pm
- Friday - 9.30am-5pm
- Saturday, Sunday and Bank Holidays - Closed